Site It Support (Sis) Analyst Iv

As a SITE IT SUPPORT ANALYST, you will be responsible for providing daily technical support to employees for a range of hardware and software related systems. In this role, you will provide infrastructure support to end-users at company locations and work with centralized IT teams to deliver new solutions and support the existing standards. Can you provide effective and timely resolution of users' problems, queries, or complaints? If so, read on!**Key Responsibilities**- Respond to and diagnose problems through discussion with users, which includes troubleshooting, fault rectification and problem concern.- Assist in hardware and software evaluation and recommend upgrades or improvements to IT infrastructure.- Evaluate alternative approaches and recommend the most feasible and efficient solutions while documenting, tracking, and supervising problems to ensure timely resolutions.**Qualifications**- 4-year degree in Computer Science, Engineering, or equivalent education with 4+ years of proven experience in a Site IT Support role.- Strong interaction and interpersonal skills specifically listening, providing guidance.- Strong analytical abilities to quickly resolve technical problems, evaluate alternative approaches and to recommend the most feasible and economical solutions.- A Fluency in EnglishTipo de puesto: Tiempo completoSalario: $15,000.00 - $20,000.00 al mesHorario:- Turno de 8 horasPrestaciones:- Aumentos salariales- Seguro de gastos médicos mayores- Seguro de vida- Vacaciones adicionales o permisos con goce de sueldoLugar de trabajo: Una ubicación