The ITO PM is responsible to lead all projects within the area across multiple countries in Latam. Will collaborate with all service teams across ITO Globally to scope, manage expectations, identify applicable standard solutions and their cost requirements. Will report to diverse customers and organizations the progress of the projects and generate the BFM and respective project decks.- 90 to 100% Fluency in English, Spoken, Read and Written- PMO Certification, Agile Certification- Strong Communication and organizational skills- Experience with Microsoft Office products (e.G. Outlook, Excel, Word, SharePoint, O365, etc.)- Strong problem solving, decision making and analytical skills.- Ability to work independently, manage work to ensure quality, on-time delivery.- Comfortable presenting to and interacting with vendors, customers, and senior leadership.- Highly motivated and self-directed.- Strong Leadership skills with the ability to train and advise team members.- Process driven mind-set; can-do, find-a-way attitude.- Understanding of the role as project manager and play within a global organization.- Excellent interpersonal skills.- Experience with data analysis and collaborative tools.- 1+ years of facilitating workshops or ceremonies such as defining/redefining the project's objectives or requirements, setting key milestones, managing roadmaps, prioritizing competing projects, discovery any roadblocks, sprint planning, daily stand-ups, sprint review, and/or sprint retrospective- Experience defining the product vision, strategy, and product roadmaps and creating and managing backlogs- Collaborate with members of the Product Team to define specs, requirements, and acceptance criteria for deliverables- Work with key stakeholders to set strategy, define the product roadmap, and make appropriate trade-offs between features and speed.- Creatively identify and communicate with potential customers to define their needs and identify hypotheses of scope or trade-offs- Manage the streams in Rally (our Global Agile Project Management Tool)- Innovate and iterate on Agile PM processes and share our learnings.- Manage requisitions and financials of each project- Be responsible for outcomes by setting clear goals and measuring key results.- Help stakeholders understand our iterative deployment approach.- Bring curiosity about new technology and exhibit a strong desire to learn.- Exhibit user empathy and seek their input at all stages of the product life cycle.