.**Job Description**This person provides customer and purchasing support, inventory control, and other contract compliance activities through subordinates. Addresses complaints and resolves problems, and establishes and maintains an environment of continuous improvement and cost savings initiatives. Also accountable for identifying areas of opportunity to increase sales and billing margins. Responsible for managing employees onsite and may manage multiple sites. Leads a team of 7-12 employees. Responsible for site spending ranging from $10M-$20M. Responsible for cost savings initiatives ranging from 2.1 - 4%. Provides support to 4-7 cribs.**Job Requirements**- Coordinates purchasing, customer service, vendor relationships and warehousing activities in accordance with policies, procedures and principles established by WESCO Integrated Supply and the program contract.- Confers with customer to enhance and further implement the program. Evaluates areas for improvement and expanded services. Establishes working relationship and effective communication with key managers and plant staff.- Develops knowledge of customer's business and plant operations so pertinent information can be communicated to our customers and implemented as needed to enhance our program offering.- Monitors program effectiveness and prepares monthly reports for internal use and the customer on various topics such as cost, sales, performance, service, quality and improvements.- Participates in value added and cost savings ideas to provide information to customers.- Ensures cost savings ideas are generated, documented and submitted to customer for approval by means of e-Crib Cost Savings Ideas database. Additional follow-up as required to obtain customer approval of submitted cost savings.- Ensures cost savings meets or exceeds customer's annual contractual requirements.- Identifies issues and potential solutions. Suggests program improvements.- Responsible for human resource management at site.- Trains customers and employees on system(s).- Resolves customer payment and billing issues.- Coordinates technical support and value added activities.- Coordinates vendor information sharing activities with customer, including new product launches, value added services, and cost savings initiatives.- Records and researches customer problems and provides them with corrective action solutions.- Creates and maintains accurate inventory item databases. Conducts physical inventories, and cycle count requirements.- WESCO International, Inc. (NYSE: WCC), a publicly traded FORTUNE 250 company, is a leading provider of business-to-business distribution, logistics services and supply chain management solutions. Pro forma 2019 annual sales were over $17 billion, including Anixter International which it acquired in June 2020.- WESCO offers a best-in-class product and services portfolio of Electrical and Electronic Solutions, Communications and Security Solutions, and Utility and Broadband Solutions