Site Payments Project Manager - Bulgaria
We are vital links between an idea for a new medicine and the people who need it.
We are the people of PPD clinical research services — thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health.
You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering life-saving therapies to patients.
Our global Clinical department consists of colleagues with institutional knowledge, in-depth therapeutic experience, and robust operational tools.
Together, we help clients define and develop clinical programs, minimize delays and execute high-quality, cost-efficient clinical studies.
As a Site Payments Project Manager you will provide management of studies to ensure project deliverables and targets are met according to the highest quality standards.
This role liaises with internal teams to provide payment status updates and identifies and resolves risks & issues.
Acts as primary liaison with functional lead (Project Lead, Clinical Team Manager) and assists in contract modification development.
The main responsibilities include, but are not limited to:
- Provides study management, ensuring that individual project targets are met and services are provided according to the highest quality standards, policies and procedures.
- Plans and communicates to team members study specific tasks and priorities for projects
- Works with team to identify risks, create mitigation/action plans & escalates project risks appropriately.
- Provides study status updates
- Analyzes and interprets various financial reports and monitors project finances.
Works with Project Lead on contract modifications
- Ensures project is appropriately resourced, using required tools & processes (E.g.
Clarity)
- Acts as primary liaison with functional lead (Project Lead, Clinical Team Manager)
- Trains study teams on site payment processes, including setting expectations around site payments' requirements and deliverables.
- Generates reports for study-level KPIs and metrics; evaluates and interprets data.
Escalates performance issues to management.
- Attends internal team meetings and provides updates on payment statuses.
- Manages escalations (project team, site and sponsor) regarding payment issues.
- Mentors and trains junior team members.
Education and Experience:
- Bachelor's degree or equivalent and relevant formal academic / vocational qualification
- Proven knowledge of Site Payments SOPs & WPDs, processes, and technology.
General understanding of business and financial principles related to Site Payments.
- Solid understanding of the key principles of project management (time, quality, and cost), including solid financial acumen
- Good organizational and negotiation skills
- Solid attention to detail
- Capable of handling multiple time sensitive tasks efficiently and effectively
- Flexible and able to reprioritize workload to meet changing project needs
- Solid computer skills, proficient in MS Word and Excel and CTMS, EDC or financial systems
- Experience of working in a project matrix structure
- Capable of mentoring and coaching others
- Effective communication skills, which includes English language (oral, written), presentation skills and other languages would be an advantage (where applicable).
- Demonstrate a customer focused style of communication, problem solving and collaboration, including establishing clear communication and escalation pathways
- Capable of extracting pertinent information from study documentation such as protocol, contracts, budgets, etc.
and performing data entry and review of such documents
- Solid understanding of country regulatory and/or applicable tax regulations
- Capable of leading study related activities with little to no interaction from management
What we offer:
At PPD clinical research services we hire the best, develop ourselves and each other, and recognise the power of being one team.
We understand that you will want to grow both professionally and personally throughout your career, and therefore at PPD clinical research services you will benefit from an award-winning learning and development programme, ensuring you reach your potential.
As well as being rewarded a competitive salary, we have an extensive benefits package based around the health and well-being of our employees.
We have a flexible working culture, where PPD clinical research services truly value a work-life balance.
We've grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together.
We are a global organisation but with a local feel.