.Improving is committed to building a great place to work by cultivating an environment that fosters professional and personal relationships. We value open communication, personal growth, and shared rewards, which result in sustainable success.Voted "best place to work" numerous times, Improving strives to create and maintain a culture that exemplifies teamwork, excellence, and fun! We believe this kind of culture encourages both the inspiration and the motivation to achieve amazing things.Application DevelopmentFull TimeMexicoSite Reliability EngineerDescriptionWant to help make a better world? As a Senior Site Reliability Engineer (SRE) you can do just that. As a member of the team responsible for operating critical customer-facing services, you will have the opportunity to contribute to and drive improvements in the operation of mission-critical components that make up and are dependencies of hundreds of desktop, mobile, and web applications. These services are key business enablers serving millions of customers every day. The responsibilities of this role are part of the foundation for attaining and maintaining our customers' trust to build their business around commercial offerings.ResponsibilitiesServe as a primary point responsible for the overall health, performance, and capacity of one or more of our services.Work closely with development teams to ensure that platforms are designed with 'operability' in mind.Gain deep knowledge of both our complex internally developed applications and enterprise-class services.Operate and maintain highly available production systems.Develop tools to improve our ability to rapidly deploy and effectively monitor custom applications in a large-scale Linux and Windows environment.Continuously look for opportunities to automate changes and implement them.Keep supported services compliant with the company and regulatory requirements including but not limited to security, privacy, SOC2, FedRAMP.Implement and improve monitoring and alerting.Build, automate, and improve observability dashboards to provide better visibility in the operational aspects of the systems.Function well in a fast-paced, rapidly-changing environment.Qualifications and SkillsB.S. or higher in Computer Science or other technical discipline, or related practical experience.5+ years of experience in the following areas:Commercial cloud experience building and maintaining AWS and/or Azure offerings for large scale enterprises.Compute: Cloud-based Unix and/or Windows administration.Storage: Cloud-based storage provisioning, administration.Development Languages: Working knowledge of development and scripting languages.Database Technologies: Cloud-based database administration.Monitoring/Logging tools techniques and configuration.Knowledge of Information Security Best Practices.Excellent written and verbal communication skills