.ResponsibilitiesPeraton requires an Information Technology Specialist to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3. This position is located in Doha, Qatar.The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.Information Technology Specialists are responsible for maintaining, analyzing, troubleshooting, and repairing personal computer systems, hardware, software, computer peripherals, network, and AV equipment. Assist employees via remote access, phone, or in person. Information Technology Associates need critical thinking, problem-solving and customer service skills, as well as diverse experience with desktop hardware, software applications, operating systems, and network connectivity. The ability to test and troubleshoot secure/non-secure voice, video, and data systems. Provide administration of network and communications systems, including, but not limited to Local Area Network (LAN) and Wide Area Network (WAN) systems. Requires knowledge of AV/VTC hardware, software, and network connections. Experience providing support to setting up, maintaining, and troubleshooting AV equipment (displays, microphones, sound boards etc.)Duties and responsibilities include but are not limited to:Installing, configuring, troubleshooting, reimaging, securing and maintaining desktop and laptop PCs, mobile devices, and peripherals, such as printers, cabling and telephones.Installing and configuring application and operating system software and upgrades.Removing old equipment and performing data migration to new machines.Installing, maintaining, and assessing current and future telecommunications systems and equipment.Installing operating system software, patches, and upgrades.Analyzing, troubleshooting, and resolving system hardware, software, and networking issues.Configuring, optimizing, fine-tuning, and monitoring operating system software and hardware.Troubleshooting and resolving LAN/WAN performance, connectivity, and related network problems.Troubleshooting and repairing hardware and network connectivity issues.Overseeing help desk tickets creation within the IT Service Management (ITSM).Ensuring escalation of incidents to other IT support groups as needed