Soft Collections

ResponsibilitiesKey areas of responsibility¬making outbound calls on repossessed accounts¬receiving inbound redemption calls¬making suitable arrangements with customers that are currently past due¬identifying accounts that require management review¬providing outstanding customer service¬maintaining required standards set by the department¬adherence to company policies and proceduresqualifications¬high school diploma or equivalent¬2 years of experience in customer service or related field¬proficient with microsoft¬bilingualSalary and benefits:¬$18,200 gross monthly base salary¬bonus: up to $700 to 7,000 (based on objective/metrics)(2% savings fund +1,400 food stamps + 20 days christmas bonus +private medical insurance (1 year and a half of seniority)Tipo de puesto: Tiempo completoSueldo: $18,500.00 al mesHorario:- Diurno- Incluye fines de semana- Turno de 8 horas- Turno matutino- Turno vespertinoPrestaciones:- Estacionamiento gratuito- Seguro de gastos médicos- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensaTipos de compensaciones:- Bono de productividadEscolaridad:- Bachillerato terminado (Obligatorio)Experiência:- collections y/o costumer service: 1 año (Deseable)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial