Soft Collections

Responsibilities

Key areas of responsibility

¬making outbound calls on repossessed accounts

¬receiving inbound redemption calls

¬making suitable arrangements with customers that are currently past due

¬identifying accounts that require management review

¬providing outstanding customer service

¬maintaining required standards set by the department

¬adherence to company policies and procedures

qualifications

¬high school diploma or equivalent

¬2 years of experience in customer service or related field

¬proficient with microsoft

¬bilingual

Salary and benefits:
¬$18,200 gross monthly base salary

¬bonus: up to $700 to 7,000 (based on objective/metrics)

(2% savings fund +1,400 food stamps + 20 days christmas bonus +private medical insurance (1 year and a half of seniority)

Tipo de puesto: Tiempo completo

Sueldo: $18,500.00 al mes

Horario:

- Diurno
- Incluye fines de semana
- Turno de 8 horas
- Turno matutino
- Turno vespertino

Prestaciones:

- Estacionamiento gratuito
- Seguro de gastos médicos
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa

Tipos de compensaciones:

- Bono de productividad

Escolaridad:

- Bachillerato terminado (Obligatorio)

Experiência:

- collections y/o costumer service: 1 año (Deseable)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial