**Job ID**:193354
**Required Travel**: Minimal
**Managerial - No**
**Location:**:Mexico-Guadalajara (AM)
**Who are we?**:
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.
**In one sentence**:
**What will your job look like?**:
- Production Support: Troubleshoot and resolve production issues, providing timely solutions to minimize downtime and ensure system reliability.
- Database Management: Write and optimize SQL queries to interact with databases, ensuring efficient data retrieval and manipulation.
- Collaboration: Work closely with cross-functional teams, including product management, QA, and operations, to gather requirements and deliver effective solutions.
- Documentation: Create and maintain comprehensive documentation for software designs, processes, and troubleshooting procedures.
**All you need is...**:
- Bachelor's degree in Science/IT/Computer Science or equivalent- 3-5 years of hands-on experience in software development using C, C++, or Java.
- Proficiency in Linux/Unix environments for software development and deployment.
- Strong SQL skills with experience in writing and optimizing queries.
- Experience in troubleshooting and supporting production issues in a timely manner.
- Familiarity with version control systems (e.g., Git) and agile development practices.
- Excellent problem-solving skills and the ability to work independently and collaboratively.
- Strong communication skills, both verbal and written.
- Preferred Qualifications:
- Experience with software development frameworks and libraries relevant to C, C++, or Java.
- Knowledge of cloud technologies and microservices architecture.
- Familiarity with containerization technologies (e.g., Docker, Kubernetes).
**Why you will love this job**:
- Be part of a dynamic and innovative team that values collaboration and professional growth.
- Work in a supportive environment that encourages continuous learning and development.
- Enjoy a competitive salary and a comprehensive benefits package, including health, dental, vision, and paid time off.
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**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce