The Qualtrics XM Platform is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can't imagine living without.
Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.
We believe every interaction is an opportunity. Are we yours?
**Software Development Manager**:
**About Qualtrics**
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that's work worth doing.
**Why We Have This Role**:
Qualtrics is seeking a Software Development Manager to join our growing Engineering function in our Mexico City office. If you have a Bachelor's degree, have 5+ years of software engineering experience, and want work at a fast-growing tech company, Qualtrics could be the place you've been dreaming about.
**How You'll Grow**:
To support the continued growth of the Qualtrics XM customer base we are seeking a **Product Engineering** **Site Leader and Software Development Manager** to build and lead a team of talented and passionate software development engineers based in Mexico.
You will be someone experienced with the full spectrum of activities involved with building and scaling the growth of product teams to support the goals to develop our Mexico expansion into an engineering hub.
This is a zero to one leadership role and you will be expected to interact across Qualtrics product engineering leadership, be a site owner to drive team and cultural fitness. This role is ideal for someone who is a strong engineering manager, team leader, and team operator, who is looking to expand their leadership and influence, with a flare of entrepreneurial spirit.
You will do this while also working across product, engineering, customers, sales, and professional services. This is an opportunity to part an amazing team and be a key leadership contributor at a company that is experiencing incredible growth.
**Things You'll Do**:
- Own engineering roadmap for the product and work with stakeholders to build quarterly plans
- Actively manage team or teams of employees, gathering and providing candid feedback, mentoring and coaching individuals and delegating appropriately
- Instill best practices for software development and documentation, assure designs meet requirements and deliver high-quality work on timely schedules
- Drive planning meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers
- Guide your team to develop scalable and robust SaaS and PaaS solutions products to solve complex business problems.
- Work directly with our global clients to provide solutions and a great customer experience.
- Help us grow a Mexico site and global team of software engineers. Implement hiring plans and career development strategies for the engineering team
**What We're Looking For On Your Resume**:
- Managed and coached software developers ranging in experience from graduate level up to seasoned professionals.
- You are proactive and able to deliver on initiatives that you start; you get things done and have a proven record of doing so.
- You have a strong background and technical capabilities in object oriented design and development with languages such as; Java,.NET. C#, Python, Ruby, C++ etc.
- Experience building, owning and operating highly scalable, highly available internet facing