.Windows Servicing and Delivery (WSD) is to keep a billion Windows customers protected and productive. Our team, Release Analysis and Monitoring (RAM), plays a critical role in this.Imagine a complex nuclear reactor. Our goal is to synthesize complexity into simplicity. When everything is functioning correctly, the lights are green. As soon as the temperature in chamber X exceeds 2 standard deviations above the mean, an alert is sent to the appropriate team to resolve the issue. This is what our team does for the Windows servicing pipeline: we aggregate signals and states from every Windows servicing artifact, stage, and system, turning complexity into simplicity, detecting anomalies, providing transparency to Windows leadership, and enabling Release Managers and the shiproom to track the entire Windows servicing workflow—from bug approvals, check-ins, branch rotations, builds, packaging, various quality signals, to publishing, Flighting rings health, Release, and Post Release Monitoring. We serve as a one-stop shop to track progression, readiness, and exit criteria of the entire Windows servicing process. Imagine a big data warehouse behind our system (TrackIt) that aggregates all these signals, enabling rich analysis on top of it. If you are a data expert, enjoy high data scale distributed systems, and are passionate about relational and non-relational databases, or if you are a UI expert, this is the right team for you!Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Responsibilities:Create Release Management systems that provide critical data accurately and in near real-time, assisting data-driven decisions to ship Windows updates.Build a best-in-class anomaly detection system to identify quality issues in the Windows servicing pipeline.Help productize a monitoring experience serving multiple internal customers, for Windows servicing teams and beyond.Work closely with Product Managers, Release Managers, Data Analysts, Software Engineers, and partner teams.Qualifications:Required Qualifications:Bachelor's Degree in Computer Science or a related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python, or equivalent experience.Customer obsession – both internal and external customers are critical.Excellent communication and teamwork skills.Excellent problem-solving, debugging, and troubleshooting skills.Preferred Qualifications:1+ years of software development and design experience with Object-Oriented paradigm (C#, Java, or others).1+ years of building cloud-native apps using Azure or AWS.Experience with SQL Server / Oracle database