.Company DescriptionSince we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.**Job Description**:Merchants hire the Help Experience Team to provide them the right solutions at the right time to ensure they continue to be successful with their business.As a software engineer on this team, you'll be a part of evolving our support products for Square's millions of merchants. We leverage experimentation, personalization, recommendation relevancy, and more to ensure that we route sellers to the right help experiences at the right time according to their unique needs. We must do this with technical sustainability and scale in mind for our merchants and teams at Square to benefit from our work.**Qualifications**:You will:- Be exposed to and impact real business challenges- Continually seek to optimize and improve the seller experience- Iterate rapidly on features, tooling, and processesYou'll need to:- Build with modern front-end and server-side technologies and frameworks- Develop product infrastructure and web services- Work in a collaborative environment and partner with other cross-disciplinary teams to achieve optimal results.Additional InformationWe're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process