**Job ID**:193416
**Required Travel**: Minimal
**Managerial - No**
**Location**:Mexico-Guadalajara (AM)**
**Who are we?**:
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.
**In one sentence**:
**What will your job look like?**:
- Present demos of the software products to partners and internal/external customers, using technical knowledge to influence the direction and evolution of the product/solution.
- Investigate issues by reviewing/debugging code and providing fixes (analyzes and fixes bugs) and workarounds, will review changes for operability to maintain existing software solutions, will highlight risks and will help mitigate risks from technical aspects.
- Bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools and various innovative techniques, and reusing existing solutions. By means of automation, reduces design complexity, reduces time to response, and simplifies the client/end-user experience.
**All you need is...**:
- Bachelor's degree in Science/IT/Computing or equivalent and 7-8 years' experience as a software engineer or a software support engineer.
- Awareness of programming concepts and ability to write software code in at least one programming language.
**Why you will love this job**:
- The chance to serve as a specialist in software and technology.
- You will take an active role in technical mentoring within the team.
- We provide stellar benefits from health to dental to paid time off and parental leave!
**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce