Software Support Specialist

Job descriptionOur Client is a fast-growing software company looking for a new Software Support Specialist! You have the opportunity to join a small team and make a difference from the ground up for a personalized experience.What You'll Be Doing:Support web applications with at least 3 years of experience.Work directly with customers to help them configure web-based software.Resolve technical support tickets.Escalate issues to the software development team.Escalate issues to the data center ops team.Escalate issues to the partner ops team.Provide web training to customers and prospects.What You Bring to The Role:Passion for web technology.Ability to learn new technologies quickly.Self-motivated and able to find opportunities for improvement.Strong problem-solving skills and sound judgment.Must pass background check.We are an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.Work Remotely: YesJob Type: Full-timeSchedule:Monday to FridayApplication Question:Candidate must be willing to complete a skills test in order to be considered.Experience:Web Application Support: 3 years (Required)#J-18808-Ljbffr