.Solution Adoption Advisor - Employee CentralAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.About the Role:The Solution Adoption Advisor (SAA) executes targeted and scalable product adoption customer engagements, with a focus on risk mitigation. They provide related support and enablement to account managers/executives and assist with the development and maintenance of solution specific content. SAA serves as the subject matter expert in one-to-one, one-to-many adoption events and in at-risk customer situations as needed. In addition, SAA shares solution best practices and influences customer business processes to align the best practices supported by SAP SuccessFactors solutions with customers and internally. SAA has deep HR domain and product knowledge in their area of focus.Responsibilities:Proactively target customers to identify and execute solution adoption risk mitigation plans using established methodology.Engage with customers via one-to-one and one-to-many events to share solution best practices and influence customer business processes to align with best practices supported by SAP SuccessFactors solutions.Serve as a SME in VIP Sessions, Solution Adoption Accelerator events, conferences, such as Success Connect, and in one-to-many adoption marketing events.Partner with stakeholders to ensure engagement recommendations are acted upon. Work internally to ensure tracking of changes is measurable.Serve as product and business process SME in critical customer situations/escalations as needed.Contribute towards solution-based CSP readiness and develop and deploy solution/HR domain content to promote CSP readiness.Assist with the development and ongoing maintenance of solution and business process best practices for use in SAA engagement tools, using established leading practices as a foundation.Collaborate cross-functionally to resolve adoption barriers and work internally to ensure adoption telemetry is optimized.Qualifications:7+ years of HR solution consulting experience with the ability to translate business problems into solution strategy and execution plans.Broad understanding of the full suite of SAP SuccessFactors offerings including an appreciation of AI, BTP, etc.Expert product knowledge with SuccessFactors EC or EC Payroll/Benefits/Time and the interdependencies with our other HCM solutions.Working knowledge of integrations to other solutions in general and overall.Strong product knowledge of SuccessFactors Reporting Solutions a plus