. Press Tab to Move to Skip to Content Link Solution Adoption Advisor - Employee Central At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. About the Role: Solution Adoption Advisor (SAA) executes targeted and scalable product adoption customer engagements, with a focus on risk-mitigation. They provide related support and enablement to account manager/executives and assists with the development and maintenance of solution specific content. SAA serves as the subject matter expert in one to one, one to many adoption events and in at-risk customer situations as needed. In addition, SAA shares solution best practices, and influence customer business process to align the best practices support by SAP SuccessFactors solutions with customers and internally. SAA have deep HR domain and product knowledge in their area of focus. Responsibilities: Solution Adoption Advisor handles the following responsibilities: Proactively target customers to identify and execute solution adoption risk mitigation plans using established methodology. Engages with customers via one to one and one to many events to share solution best practices, and influence customer business processes to align with best practices support by SAP SuccessFactors solutions. Serves as a SME in VIP Sessions, Solution Adoption Accelerator events, conferences, such as Success Connect and in one-to-many adoption marketing events. Partners with stakeholders to ensure engagement recommendations are acted upon. Works internally to ensure tracking of changes is measurable. Serves as product and business process SME in critical customer situation/ escalations as needed. Contributes towards solution-based CSP readiness and develops and deploys solution/HR domain content to promote CSP readiness. Assists with the development and on-going maintenance of solution and business process best practices for use in SAA engagement tools, using established leading practices as a foundation. Collaborates cross –functionally to resolve adoption barriers and works internally to ensure adoption telemetry is optimized. Qualifications 7+ plus years of HR solution consulting experience with the ability to translate business problems into solution strategy and execution plans. Broad understanding of the full suite of SAP SuccessFactors offerings including an appreciation of AI, BTP etc. Expert product knowledge with SuccessFactors EC or EC Payroll/Benefits/Time and the interdependencies with our other HCM solutions