As a Sales Specialist for Microsoft Business Applications and Dynamics 365 solutions, you will help organizations transform their business processes and technology to adapt and thrive in today's data-driven Digital Age.
You will form strong relationships with C-Suite executives and Business Decision Makers from our top customers and help them solve their business challenges through long-term, consultative partnerships.
You will help them achieve their business goals by bringing industry-relevant business value insights and leading solutions to enable their end-to-end business transformations.
You will organize and lead the entire sales process, from account planning to closing the sale.
You will also be responsible for delivering the One Microsoft narrative, competitive differentiation, customer centric pitch, value proposition and compelling proposals with commercial options.
You will be part of a dedicated sales community supported by your adjoining account teammates and upport teams.
**Responsibilities**:
Sales Execution
- Brings impactful industry insights into customer engagements and closes deals with customers.
Acts as a thought leader across solution areas to advise customers across business functions on digital transformation.
Leads virtual transformational shifts to drive deployment and create business value for customers.
May lead partner integration into account/territory planning and customer engagements.
Provides thought leadership.
- Orchestrates with team members on conducting personal campaigns to discover new opportunities and generate new leads.
Lads conversations with strategic/high-potential customers (e.g., high budget, global account, highly competitive) along with account teams or partners.
Facilitates the account team unit (ATU) and/or Specialist Team Unit (STU) to build pipeline in collaboration with partners and services.
Guides others on social selling.
Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed, and educate the customers on how to best address their needs.
- Drives consumption and grow business with existing strategic customers by initiating conversations, guiding others on demos or quotes, and the collaboration with partners or internal teams (e.g., Technical Sales Professionals, Global Black Belts).
For licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners.
Drives advanced workloads and usage.
- Explores and assesses the needs of strategic/high-potential customers.
Articulates business value and long-term implications for customer business.
Collaborates with internal teams, partners, and services to lead the proposal or development of solutions that align with customer and Microsoft priorities.
Analyzes market trends to identify opportunities for new solutions.
- Develops strategies for driving and closing strategic and/or prioritized opportunities.
Collaborates with account teams to ensure alignment with the account strategy and plan.
Leads deal execution with the deal teams across the organization.
Coaches others on the implementation of close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.
Scaling and Collaboration
- Leads the planning and execution on opportunities with resources and partners to cross-sell and up-sell.
Identifies, leverages, and coordinates partners and resources across solution areas.
Validates partner solution relevance for customers.
Provides input and feedback to One Commercial Partner (OCP) on developing partner strategies and connects the partner ecosystems to scale business results.
- Leads the sales orchestration with internal stakeholders and partners (e.g., Enterprise Operating Unit).
Applies a holistic approach to build network across territories.
Positions opportunities to promote collaboration and participation.
Technical Expertise
- Leads conversations and sets up events within Microsoft.
Mentors others and develops strategies for best practice sharing across subsidiaries.
Contributes ideas that can be instituted across Microsoft.
- Posts information or speaks at external events, drives conversations with prospective customers/partners as a thought leader across solution areas.
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Sales Excellence
- Builds and transforms new markets by leveraging technical and industry expertise, partners, and resources.
Leads a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation.
- Reviews feedback report and sets long-term strategies aimed at maintaining levels of client satisfaction.
Coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience.
Manages and/or orchestrates sales and delivery success through the account team and pursuit team.
- Eng