Solutions Architect - Employee Experience

Detalles de la oferta

.At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that's work worth doing.**Why We Have This Role**: Solutions Architects engage early in the project lifecycle where the customer is just beginning to define the vision, and often lean on the Solutions Architect to imagine what is possible and determine if it's feasible. The role requires an affinity for solution selling, technology evangelism and customer engagement. The ability to win the hearts and minds of our customers while explaining abstract technical concepts in a non-technical manner as they relate to business value, is a must.**How You'll Find Success**:- You will lead Project Discovery and Design Sessions as well as Project Scoping conversations in order to validate the customer solution and articulate the business impact of the solution. You will accomplish this by designing technical solutions that meet customer's business objectives. This role requires a high degree of cross-functional collaboration with Sales, Engineering, and customers.- You operate regularly in ambiguous situations and view those as opportunities. As the solution is defined, you construct a system that is profitably replicable and then move on to the next situation.- Technical expertise for scoping and defining solutions for customers with needs beyond the typical platform capabilities.- Be a self-starter who takes ownership of opportunities, works independently, manages multiple simultaneous projects, and deals well with ambiguity and last-minute changes.- Have the ability and passion necessary to maintain technical excellence with emerging technologies, including competitive technologies, while continuing to manage customer opportunities.**How You'll Grow**:- You will be joining a fast-growing, highly-motivated team with a targeted area of focus that has a considerable impact on the business and many opportunities to evolve


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