**Responsibilities**- Proactive engagement with clients to provide clear and consistent experiences for capability deployment, planning, adoption, and integrations.- Conduct critical conversations related to security and the utilization of our products- Establish a clear, regular, and effective communications cadence with the client; Conduct periodic stakeholder meetings and quarterly business reviews; maintain an accurate record of discussion and action items.- Share knowledge, ideas and experience within the team.- Develop core competency in Fortinet product line and technologies.**Requirements**:- 3+ years of experience with one or more of the following roles: Incident response team, Threat hunting team, Security Operations Center (SOC), Red/penetration testing team, or similar security-oriented roles- 1+ years of experience managing relationships with vendors, clients, and cross-functional teams.- Excellent analytical and problem-solving skills with a strong sense of customer commitment.- High level of interpersonal skills.- Knowledge with Security Orchestration, Automation and Response (SOAR) technology and Security Information and Event Management (SIEM) technology.- At least 1 year of experience on design, installation and/or operation of network security solutions, including at least three of the following: Firewalls, VPNs, IDP/IPS, Antivirus Gateways, Web Content Filtering, AntiSpam, Vulnerability Managers, Database Security, VoIP Security.- Experience with operating systems administration, either Microsoft Windows Sever or UNIX flavors/variants.- Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI.- Strong understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH.- Strong understanding in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5.- General knowledge of Governments compliance requirements and frameworks- Familiarity with REST APIs- Familiarity with JSON, parsing and integrations into other structured data sets- Industry certification such as NSE, CISSP, CEH, GCIH, etc- A team-oriented attitude and interest in working closely with other groups in the company.- Strong organizational skills and the ability to properly prioritize operations, customer impacting issues and project tasks.**Educational Requirements**Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable