**Responsibilities**
- Proactive engagement with clients to provide clear and consistent experiences for capability deployment, planning, adoption, and integrations.
- Conduct critical conversations related to security and the utilization of our products
- Establish a clear, regular, and effective communications cadence with the client; Conduct periodic stakeholder meetings and quarterly business reviews; maintain an accurate record of discussion and action items.
- Share knowledge, ideas and experience within the team.
- Develop core competency in Fortinet product line and technologies.
**Requirements**:
- 3+ years of experience with one or more of the following roles: Incident response team, Threat hunting team, Security Operations Center (SOC), Red/penetration testing team, or similar security-oriented roles
- 1+ years of experience managing relationships with vendors, clients, and cross-functional teams.
- Excellent analytical and problem-solving skills with a strong sense of customer commitment.
- High level of interpersonal skills.
- Knowledge with Security Orchestration, Automation and Response (SOAR) technology and Security Information and Event Management (SIEM) technology.
- At least 1 year of experience on design, installation and/or operation of network security solutions, including at least three of the following: Firewalls, VPNs, IDP/IPS, Antivirus Gateways, Web Content Filtering, AntiSpam, Vulnerability Managers, Database Security, VoIP Security.
- Experience with operating systems administration, either Microsoft Windows Sever or UNIX flavors/variants.
- Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI.
- Strong understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH.
- Strong understanding in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5.
- General knowledge of Governments compliance requirements and frameworks
- Familiarity with REST APIs
- Familiarity with JSON, parsing and integrations into other structured data sets
- Industry certification such as NSE, CISSP, CEH, GCIH, etc
- A team-oriented attitude and interest in working closely with other groups in the company.
- Strong organizational skills and the ability to properly prioritize operations, customer impacting issues and project tasks.
**Educational Requirements**
Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable