Location: Anywhere in MexicoWork Modality: RemoteIndustry - Sector: RetailWhat you'll do?Ticket attention and resolutionGuard attentionRoot cause diagnoses of incidentsManage solution with other platformsWhat you'll bring:3 years of experience in the support areaSystems managing the ITIL methodologyExperience in Oracle PL SQL developer or any other Microsoft SQL Server MySQL database administratorExperience in webMethods version 10 11 2 yearsExperience in webMethods IOExperience in SQL, PL SQL | OracleKnowledge of WebMethods technologies (Not essential)Desirable Java, PHP, PL SQL (Programming language, interpret Basic Intermediate code)Execution of analysis and support procedures dedicated to the projectTechnical skills in incident and requirements analysisApplication support and guard attentionWhat can YOU expect in a career with Capgemini?Working in a team environment, focusing on the analysis, design, and development of technology-based solutions for Capgemini's clientsWorking alongside technical, functional, and industry specialists to assist with the development, implementation, and integration of innovative system solutionsContributing to client satisfaction by providing timely and responsive value-added servicesCapgemini offers a competitive compensation and benefits packageHeadquartered in Paris, France, with a presence of more than 340 thousand professionals in MexicoCapgemini has developed its own way of working, the Collaborative Business ExperienceTMYou will love this job becauseCapgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding programProviding a collaborative environment that embodies values like Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and FunCultivating an atmosphere for development that enables YOU to be hands-on, planning for your growthAt Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment. All applications welcome and will be considered based on merit against the job and/or experience for the position.#J-18808-Ljbffr