High School or equivalent diploma- 1+ year of experience working with computers and Microsoft Office (Outlook, Word, Excel)- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Able to lift up to 49 pounds, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach with or without reasonable accommodationJob summary The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. Key Job Elements: - Support and work in the department as required - Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers - Providing vacation coverage for Area Managers - Providing policy follow-up, attendance tracking (duties do not extend to discipline) - Tracking and reporting of ATS/labor hours - Assisting the floor as an associate resource, training associates and verifying SOP compliance - Ensuring successful area performance, through tracking, reporting and feedback of associate performance - Participating in Operational Excellence initiatives in some capacity - Filling in as needed with production duties - Fully understanding workflow and daily production goals - Reviewing and updating SOP as required - Assisting in keeping work area clean and organized - Identifying and addressing safety hazards within the work area - Coaching associates to work safely at all times - Participating in safety initiatives - Referring all job injuries immediately to area manager #AmazonMexico- 1+ year of leadership experience directly managing others- 1+ year working in a like environment (manufacturing/distribution/warehousing/large retail)- Experience with performance metrics and lean process improvement- Excellent written and verbal communication and interpersonal skills to coach, train and assist team members