What's the role?:
**Main Responsibilities**
This position will manage data, and requisitions in Peoplesoft & Coupa (ERP/finance/purchasing system) as well as assist in the creation of contracts in collaboration with category managers and legal in COUPA to ensure validity and accuracy of information entered.
Using ServiceNow.
The position executes all help desk requests for a given region and follows all defined procedures through the signature of the contract and dispatch of the PO.
Directly support and interact with Sourcing, Legal, Finance, Accounts Payable, and Internal Customers Globally. In addition, the person may support special projects as required.
Main Responsibilities
- Reviews the content of requisitions, triggers appropriate reviews including due diligence, supports the creation of new suppliers, and creation of contracts in collaboration with the requisitioners, category managers, and legal using an electronic purchasing system.
- Has a good understanding of Sourcing processes and policies.
Liaises with requesters, and internal, and cross-functional teams to resolve issues promptly, and maintain documentation/ information trail as per audit requirements.
- Responds to help desk tickets, and resolves within SLA with a customer-oriented approach.
- Creates seamless and pleasant procurement experience for customers by maintaining accurate Job Aids, identifying, and implementing improvement/automation opportunities in the Procure to Pay process, and contributing/leading in Special Projects.
- Manages supplier setup process by validating & approving profile changes in the system.
Who are you?:
- Bachelor's degree in business administration or finance.
- Minimum 3+ years in purchasing, business operations, and/or related experience to be proficient in the role.
- Experience and proficiency in ERP/ PeopleSoft. Experience with Coupa/Coupa certification would be appreciated.
- Excellent organizational and time management skills.
- Ability to work with and maintain confidential material.
- Interpersonal skills necessary to effectively work with all levels of HERE employees.
- Demonstrated ability to quickly learn.
- Ability to operate in a fast-paced, dynamic environment and have the ability to continually re-prioritize.
- Strong customer service orientation combined with the highest quality assurance standards.
- Proficient with MS Applications (Ms, Outlook, Ms Excel, MS PowerPoint).
Experience with ServiceNow as a Help
The desk function would be helpful.
HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Who are we?:
HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people's lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.