¡Hola! ¿Cómo estás?Are you proficient in conversing in both English and Spanish? Whatever the reason for learning Spanish was—maybe you were once one of those grade-schoolers who were totally hooked on TV when a Mexicanovela was on and became interested in the language—it doesn't matter. Can you handle pressure with a smile? Ultimately, do you love to assist people?You're the one we've been waiting for!Ready to unleash your potential? Click the button now!**How You Spend Your Eight Hours**:- Provide best-in-class customer service- Promote products and services- Respond to incoming support requests- Place courtesy and outbound calls to leads and potential clients- Resolve and troubleshoot client issues- Assist in filing 2290 forms and navigating the ETT interface- Cross-promote other products and services- Handle up to 100 calls per day**What You Must Possess**:- Bilingual (English and Spanish) customer service experience (1-2 years)- Effective communication skills- Ability to multitask and handle multiple inquiries- Keen attention to detail- Ability to work with mínimal supervision- Mathematical skills and resourcefulness- Team player with confidence and patience- Ability to quickly learn products and services**What You Shall Receive**:- 35K - 54K Package depending on the experience on the role- HMO coverage with two free dependents upon regularization- VL/SL credits upon regularization- Friendly and supportive work culture- 13th-month pay and other Philippine-government-mandated benefits- Non-taxable allowances- Pay increases, performance bonuses, birthday gifts, and many more**What You Should Consider**:- Full-time position- Flexible (weekdays and weekends)- Hybrid work setup with on-site training**Why Join Our Company**:You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
