Spare Parts Administrator - Supervisor (Híbrido Guadalajara)Hace 2 días Sé de los primeros 25 solicitantesBenefitsEsquema 100% vía nómina25 días de aguinaldoFondo de ahorroVales de despensaAbout The PositionYour opportunityTraining programs, identification of improvement areas, data management & analysis (TTQ, OFU, Pending Offers etc), process compliance and performance.Your MissionTraining and DevelopmentIdentify training needs and conduct training sessions on processes and tools for the region.Process ImprovementIdentify improvement areas in the processes and tools.Collaborate with the Spare Parts Global Process Expert and Global Process Driver to implement improvements.Process Compliance and PerformanceEnsure process compliance and performance within the region.Specific ResponsibilitiesManage Spare Parts Orders (ZSP) and Control & Credit Notes.Perform Customer Requested Date (CRD) checks and Available to Promise (ATP) checks.Monitor and address the ageing backlog.Prepare and analyze monthly dashboards.Follow up on offers and track Time to Quote (TTQ) and On Time in Full (OTIF) metrics.Manage pending offers.Ensure the productivity of Parts Administrators.Monitor and improve the hit ratio.Maintain clean data.Data AnalysisPerform data analyses for the region, including metrics like TTQ, pending offers, ATP file, and hit ratio.RequirementsYour ProfileKnowledge and Experience:Strong knowledge in trade, supply chain, and industrial retail, preferably in spare parts and logistics.Familiarity with order management processes.Skills and Abilities:Ability to work independently and handle pressure effectively.Capable of managing priorities and addressing multiple customer requests.Expertise in Excel and ERP systems; knowledge of SAP is a plus.Excellent communication skills, both written and verbal.Strong coordination skills.Additional BenefitsComedorTendrás acceso a cursos virtuales y con valor curricular a través de LinkedIn Learning.Capacitaciones internas que impulsan tu desarrollo profesional y personal.Se otorga un servicio de transportación colectiva con rutas y paradas definidas.Vacaciones / Flexibilidad de Trabajo½ Medio día libre para tu cumpleaños.12 días el primer año.9 días libres extraordinarios.Salud / SegurosSeguro de vida.En caso de contraer matrimonio se podrá gozar de 5 días con goce de sueldo.Días pagados para maternidad y paternidad de acuerdo a lo establecido en la LFT.Seguro de Gastos Médicos Mayores.Apoyo en defunción familiar.#J-18808-Ljbffr
