.At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE.IT Client Support Specialist deploys and supports the systems and technologies required by corporate, manufacturing, and distribution center users in a global enterprise environment. In addition to supporting all technology needs of Polaris employees, the IT Client Support Specialist may also assist in providing local hands-on support for corporate tier 3 IS teams.ESSENTIAL DUTIES & RESPONSIBILITIES:Assess and prioritize daily work based on outstanding Worldwide Service Desk issuesTicket and time tracking using our ITSM solution, ServiceNowProvide rapid-response support to all distribution centers, corporate offices, and manufacturing facilitiesSupport devices such as laptops, desktops, handheld barcode scanners, custom workstations, label printers, and other proprietary technologySupport Windows-based operating systems and Microsoft Office applications as well as other out-of-the-box and developed software packagesAdministration of Active Directory and O365 for all user and end-user system objectsProvide local hands-on support for corporate tier 3 IS teams including problem reporting and resolution for distribution centers, corporate offices, and manufacturing facilitiesMaintain ongoing computer refreshes and setupsCreate documentation, standard work, and knowledge base articlesAct as a local resource for Worldwide Service Desk projectsParticipation in after-hours on-call support may be requiredSKILLS AND EXPERIENCE:3-5 years' experience working in an enterprise helpdesk setting requiredMust have Professional Title certificateIntermediate/Advanced English communication skillsAdvanced knowledge of modern computer hardware, wired and wireless networking, handheld barcode scanners, IP phones, printers, and peripheral computer equipment requiredAdvanced knowledge of Windows 7, Windows 10, and server operating systems requiredExperience configuring and maintaining laptops and desktops in an enterprise environment requiredExperience with Microsoft Office 2016 and above, specifically Outlook, Word, Excel, and PowerPointSelf-motivated with the ability to work independently and/or collaboratively with remote peersExcellent communication and customer service skills requiredWORKING CONDITIONS:Required to work 3rd shift onsite support (one week, every 3rd week)Manual and physical dexterity requiredMust be able to lift 40+ pound equipmentWarehouse, office, and manufacturing environmentOccasional travel may be required_We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE. Apply today!_About Polaris:As the global leader in powersports, Polaris Inc