Specialist, Program Management & Information Technology

Job Description - Specialist, Program Management & Information Technology (2409473) Grade: NO-B
Contractual Arrangement: Fixed-term appointment
Contract Duration: One year, First year probationary period. Post of limited duration
Job PostingClosing DatePrimary LocationOrganization:PAHO/WHO Representation, Mexico
Schedule:Full-time
IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.
OBJECTIVE OF THE OFFICE/DEPARTMENT This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO).
PAHO Country Offices are responsible for ensuring that the Pan American Health Organization / World Health Organization (PAHO/WHO) country program of technical cooperation and its country presence provides adequate support to the national health development process and enables countries to shape the subregional, regional, and global health agendas.
DESCRIPTION OF DUTIES Under the direct supervision of the Administrator and the general supervision of the PAHO/WHO Representative (PWR), the incumbent will be responsible for, but not necessarily limited to, the following assigned duties:
Program ManagementProvide technical support and guidance to the Representative and Country Office team on strategic and operational planning, program management, budgeting, resource coordination and mobilization to enable the implementation of the PAHO/WHO technical cooperation program in the country, consistent with the Organization's mandates, priorities and results-based management framework.Support the PWR in the coordination of the planning process, including the development and monitoring of implementation of the Biennial Work Plan (BWP) and the Country Cooperation Strategy (CCS); support the coordination and monitoring of the review, redefinition and re-alignment of the processes and resources of the Technical Cooperation Agreements in accordance with the PAHO/WHO Technical Cooperation Strategy.Collaborate in the analysis, development, approval, reporting and monitoring of voluntary contribution projects; provide technical support and guidance to the technical teams and national counterparts for the development, management, monitoring and reporting on project proposals for funding the approved BWP, including the monitoring and management control of the Technical Cooperation Agreements.Coordinate the implementation of the Entity's Biennial Work Plan (BWP) and the Semester Work plans (PTS); ensure that the responsible project managers/coordinators provide required planning data and information to adequately assess and report on implementation of projects' expected results, products/services, milestones achievement, etc.Support the PWR in leading the coordination of the performance monitoring and assessment of the entity's BWP and the PTS, including the preparation of reports; advise on setting realistic targets and milestones and ensuring up-to-date information to monitor progress on BWP and PTS implementation.Support the PWR in the preparation of briefing documents, briefing books and consolidation of intelligence information from countries; develop online tools to facilitate reporting and consolidation and establish dashboards available to all.Participate actively in the Program Management Network (PMN) led by PBE and in the Resources Mobilization Network (RMN) led by ERP; review and analyze progress on technical matters, including inter-programmatic and inter-sectoral activities in the context of the PMN and the RMN.Serve as Risk Management Focal Point and provide support to the Technical Advisors in completion of risk management analysis of BWP Programs and implementation of approved mitigation response plans.Information TechnologyManage the Representation's information systems and telecommunications operations, in accordance with the Organization's rules, regulations, policies, standards, procedures and practices.Provide Tier 1 IT support and ensure that the Office's day-to-day infrastructure and telecommunications operations are effectively and efficiently managed to guarantee a consistent level of customer service.Administer the Local Area Network (LAN) administrative services, telephony, collaboration tools and internet services.Support the implementation of the PAHO Management Information System (PMIS) and provide on-going support on an as-needed basis.Develop and implement IT service continuity plans contributing to Office business continuity plans.Ensure adherence to ITS best practice backup plans for all data and information.Maintain and upgrade internal IT hardware and software systems for optimal office-related operations.Manage the licenses being used at the Office including compliance.Assume the Project Manager role for all Information Technology (IT) projects in the Representation.Perform other related duties, as assigned.REQUIRED QUALIFICATIONS Education: Essential: A bachelor's degree in computer science, or a health or social science related to the functions of the post, from a recognized university.
Desirable: Training in public health, policy and planning, project management, health administration, public administration, management or any other field related to the functions of the post would be an asset.
Experience: Essential: Five years of national progressively responsible experience in the areas of policy and health planning, project management, and/or monitoring and evaluation, including experience in strategy formulation and strategic resource allocation.
Desirable: Experience in technical project management in the social fields, preferably health project management requiring coordination among different institutions, national and international, including government authorities, would be an asset.
Skills: Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization's mandate and promotes the values of the Organization in daily work and behavior.
Teamwork: Collaborate and cooperate with others.
Respecting and promoting individual and cultural differences: Relate well to diversity in others and capitalize on such diversity.
Communication: Express oneself clearly when speaking/writing; listen effectively; share knowledge.
Knowing and managing yourself: Manages stress; invite feedback; continuously learn.
Producing Results: Deliver quality results; take responsibility.
Moving forward in a changing environment: Propose change; adapt to change.
Technical Expertise: Strong knowledge of program planning, monitoring and evaluation; strong knowledge of technical cooperation actions at national, regional and global levels.
Knowledge of Microsoft Office systems and methods of configuring and maintaining Office and ADS systems.
Languages: Very good knowledge of Spanish. A strong knowledge of English would be an asset.
IT Skills: Demonstrated ability to effectively use current technology and software.
REMUNERATION Annual Salary: (Net of taxes) MXN $1,094,072.00
ADDITIONAL INFORMATION (Local Recruitment) This vacancy notice may be used to fill other similar positions at the same grade level.
Only candidates under serious consideration will be contacted.
A written test may be used as a form of screening.
PAHO/WHO is an ethical organization that maintains high standards of integrity and accountability.
PAHO/WHO is committed to workforce diversity. PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
All applicants are required to complete an on-line profile to be considered for this post.

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