Location: Puebla Huejotzingo, MX, 74160Job Requisition ID: 20410Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.Your Key ResponsibilitiesReview customer purchase orders/contractsExecute order fulfillment processesRespond and follow-up on customer inquiries and relevant customer activitiesAccess customer internet sites/portals and act as a liaison with customer service accounts, Schaeffler affiliates, and the accounting departmentConfirm pricing and respond to customer inquiries and complaintsCoordinate with other departments and external providers and manage vendor-owned inventory projectsCoordinate and follow up on solutions for any issues blocking order fulfillmentPrepare business-related reports and coordinate sales and quality returnsInitiate debit/credit requests and resolve customer complaintsCoordinate other relevant and/or exceptional customer and sales operations issuesSupport intercompany business processesServe as a contact point for customer master data changesYour QualificationsAssociate's degree or applicable experience in a sales, marketing, or engineering departmentMinimum of one year customer service experience in a manufacturing environmentExtremely self-motivated with a drive to achieve resultsFocus on continuous improvementAssertive with a proven creative approach to solving problemsData management skillsKnowledge of SAP R/3 SD Module, Microsoft Office (Outlook, Excel, Teams, etc.), Salesforce Service Cloud advantageousAdvanced EnglishAdvanced FrenchAs a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.www.Schaeffler.Com/careersYour contactSchaeffler Transmision, S. de R.L. de C.Cinthya DuranKeywords: Experienced; Professional; Full-Time; Unlimited; Sales Management; Job Segment: Fulfillment, ERP, SAP, Sales Operations, Operations, Customer Service, Technology, Sales#J-18808-Ljbffr