**Job Summary**
Supports all SBU's (HPP & PETCHEM) by providing analytics and collection support, account reconciliation, dispute resolution and reporting. Provides guidance on more complex issues to junior level Credit Analysts/Representatives and interns.
**How You Can Be the Impact**
- Manage and follow up Mexico third party PETCHEM customers such as ETP, GCGV, Automotive, Distributors & SHPP with amount over than 60 million.
- Mitigate the collection accelerating the collection payment on time, sending account statements proactively and contacting customer in advance to confirm balances.
- Download bank statements and monitor on daily basis incoming payments of all third party customers.
- Monitor, reconcile and offset the transitory accounts, contacting other finance areas if the incomes are not related with AR payments.
- Cash Application of all the payments received related with the customers portfolio assigned, filling out and run the macro payments from SABIC & SHPP.
- Process of refund payments to third party customers, gathering all support to avoid fraud - phishing attacks.
- Reconciliation of balances and disputes with customers as well monitor issue resolution progress.
- Support to Customer service team, with doubts related order releases, correction of invoices, follow-up and offset of credit memos
- Request the issuance of invoices and credit memos for Cash In Advance customers to the fiscal area (by government requirement) and the tracking of these accounts.
- Inform opportunely the progress of overdue accounts to evaluate a write off proposal as well follow-up of legal endorsement if applies.
- Issuance of e-payments (Complemento de pago) to comply with local requirements,as well work with IT, taxes, Cust analysis & PE team on upgrades or additional requirements.
- Follow up of accounts in Legal and provide requested data to give continuity to the process.
- Manage the Order Release process to insure compliance applied and as per agreed timeframe with the SBU, providing daily and weekly status - actions of orders on hold report.
- Consult and follow the MAS for approvals requested.
- Close account receivables monthly, quarterly and annually timely for consolidated reports.
- Provide Scorecard comments of the TOP 15 at EOM to monitor the progress.
- Provide opportunely account reconciliation of Account Receivable Third party and upload the reconciliation support on the tool following the format requested.
- Train, support and supervise interns assigned - Back up colleagues within the region according the calendar agreed. - Provide external, government and Internal Audit support required.
**What Matters to SABIC**
- Business degree preferred
- 4+ years relevant work experience
- Experience in business preferably in Collections & Receviables
- Conflict resolution and negotiation skills
- Proficiency in ERP system (SAP)
- Proficiency in Microsoft Office Applications
- Bilingual
**Internal Eligibility Requirements**
**Work Availability**
Regular, predictable attendance is an essential function of this position. Applicants must be regularly available and willing to work during assigned hours of operation and such other hours as the company determines are necessary or desirable to meet business needs.
