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**Job Summary**Supports all SBU's (HPP & PETCHEM) by providing analytics and collection support, account reconciliation, dispute resolution and reporting.
Provides guidance on more complex issues to junior level Credit Analysts/Representatives and interns.
**How You Can Be the Impact**- Manage and follow up Mexico third party PETCHEM customers such as ETP, GCGV, Automotive, Distributors & SHPP with amount over than 60 million.- Mitigate the collection accelerating the collection payment on time, sending account statements proactively and contacting customer in advance to confirm balances.- Download bank statements and monitor on daily basis incoming payments of all third party customers.- Monitor, reconcile and offset the transitory accounts, contacting other finance areas if the incomes are not related with AR payments.- Cash Application of all the payments received related with the customers portfolio assigned, filling out and run the macro payments from SABIC & SHPP.- Process of refund payments to third party customers, gathering all support to avoid fraud - phishing attacks.- Reconciliation of balances and disputes with customers as well monitor issue resolution progress.- Support to Customer service team, with doubts related order releases, correction of invoices, follow-up and offset of credit memos- Request the issuance of invoices and credit memos for Cash In Advance customers to the fiscal area (by government requirement) and the tracking of these accounts.- Inform opportunely the progress of overdue accounts to evaluate a write off proposal as well follow-up of legal endorsement if applies.- Issuance of e-payments (Complemento de pago) to comply with local requirements,as well work with IT, taxes, Cust analysis & PE team on upgrades or additional requirements.- Follow up of accounts in Legal and provide requested data to give continuity to the process.- Manage the Order Release process to insure compliance applied and as per agreed timeframe with the SBU, providing daily and weekly status - actions of orders on hold report.- Consult and follow the MAS for approvals requested.- Close account receivables monthly, quarterly and annually timely for consolidated reports.- Provide Scorecard comments of the TOP 15 at EOM to monitor the progress.- Provide opportunely account reconciliation of Account Receivable Third party and upload the reconciliation support on the tool following the format requested.- Train, support and supervise interns assigned - Back up colleagues within the region according the calendar agreed.
- Provide external, government and Internal Audit support required