.Company Overview: DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.LI-HybridTeam Overview:In the street, at work, by Taxi or Express or Food as a driver or passenger, we are the starting point for thousands of people every day, and we also want to be part of their professional journey. Didi's mission is to revolutionize urban mobility and transform lives.Through the Gurú program, we focus on providing guidance, support, and continuous improvement during the initial steps our drivers take on the app. Our Gurús, who are our star drivers, play a pivotal role in this journey. They are responsible for mentoring new drivers, sharing their knowledge, and ensuring that they feel confident and equipped to succeed. By fostering a supportive community, we empower our drivers to reach their full potential and help them achieve their professional and personal goals. Together, we are not just moving people from one place to another but creating meaningful connections and shaping the future of mobility.Role Responsibilities:- Executing strategic plan for the Program in SSL.- Leading the team of advisors, providing guidance and oversight of their daily tasks. Ensure a healthy and efficient work environment.- Structuring and design workflow for best practices & strategy including the use of a Business Management Model (BMM); - Conducting analyses ofdifferent databases, as well as investigations directly on the frontline, to identify opportunities for improvement in the services offered.- Examining existing and future with the business processes and work with internal groups globally to drive/assist in continuous improvement