Sr Analyst, Reporting & Digital Solutions Services

.Location: Guadalajara SSC, MexicoReports to Program Manager, HR Digital Solutions, Vendor Management, Insights & Reporting ServicesKey Deliverables- Run reports and conduct analyses to monitor key metrics and drive adoption- Assist users with Workday reporting inquiries and requests- Grant security access to HR systems and tools following security protocols- Support new HR technology implementations- Support testing efforts related to HR technology- Conduct data audits to ensure data quality and compliance with corporate data administration, security standards, HR policies, and procedures- Give presentations to different levels of the company regarding KPIs, adoption of systems, various metrics, and other necessary topics.- Resolve escalated inquiries from Customer Service Rep. & Functional Specialists regarding system inquiries or issuesKnowledge, Skills, and Requirements:- Workday Reporting & Analytics functionality knowledge is a must- Able to run reports, conduct audits and interpret data to conduct analysis- Advanced English level and Spanish fluency