Position Title: Sr. Analyst, US Global Trade Operations Reports to Title: Associate Mgr, US & CA Global Trade Operations.
Dept / Function: North America Supply Chain Location: El Salto, Jalisco (hybrid) Summary: This position will be engaged in the day-to-day internal customs brokerage functions for the Import/Export of Record's (EOR/IOR) own imports & exports while ensuring strict compliance with Customs' and Participating Government Agencies'(PGA) laws & regulations.
These global trade operations are primarily entered for Consumption, but will in select cases move under In-transit procedures.
The Sr. Analyst, Global Trade Operations will have the responsibility of expeditiously preparing and submitting data and documents to Canada Border Services Agency (CBSA), Customs and Border Protection (CBP) and other Government agencies as required, ensuring duty payment is correctly scheduled, monitoring Customs & release message sets, tracking and communicating release status to transportation providers and resolving holds at the border.
This will require a working knowledge of Free Trade Agreements.Additionally, this role will need to be well versed with Customs filing milestones and statutory timelines relating to the movement of goods from the US into CA.
Proactive planning is essential to forestall delays at the border; this requires a good understanding of minimal import admissibility requirements, including, completeness of shipping documents, tariff classification, valuation and country of origin.
Due to the random nature of customs & CIFA exams and inspections at the border, a predisposition to work with urgency and prioritization is essential in this role.
It is mandatory that any delays such as Customs & CIFA exams, holds etc.
are readily and continually communicated to internal stakeholders such as Warehousing, S&OP, and QA.
Responsibilities:Daily duties will require direct communication and coordination with different internal functional areas as well as Customs, PGAs & 3PLsWork in conjunction with Hershey's Transporation Management (TM) team and 3PL to coordinate carrier's ACE Manifest (PAPS/PARS) with entry filingCollaborate with origin and destination logistics teams, including 3PL to prioritize shipment release based on estimated time of arrival (ETA) and urgent shipmentsContinuously monitor release messages from Customs for Customs & PGA releases and escalate holds/exams to vested stakeholders from resolution.
In particular, ensure goods NOT released are "Held Intact" by QA and the WarehousePrepare inbond shipments transiting the US to 3rd countries, including monitoring closure of the in-bonds or any irregular movementsConfer with officials in various agencies to facilitate clearance of goods through customs & other government agencies.
Be proactive in working with government agencies and customs authorities to resolve issuesSupport Colleagues with; Filing of ISF-10+2 for ocean shipments, ensuring strict adherence to 24-hour rule, Filing of Electronic Export Information (EEI) and coordination of ITN numbers for routed exports, Coordinate Remote Location Filing (RLF), including payment for services rendered by 3PLs for these shipments, especially for Air MOTMonitor and/or trace the location of goods; where necessary, arrange for transportation of imported goods to ultimate destination, including preparation of Delivery Orders (DO), PODs etc.Monitor "unarrived/overdue" shipments and coordinate filing of import declaration or cancellation of filled entriesCollaborate with Compliance team for PSC filings for shipments released under First-step or Release on Minimum Documentation (RMD) procedures, Overages & Shortages (OS&D), etc.Support Compliance team in filing of Post Entry Amendments (PEAs)Ensure import duties and fees are scheduled correctly and support Finance team with any queriesEnsure payment of 3PLs and support Billing team with any queriesLiaison with customs brokers for shipments that are NOT self-filed Minimum knowledge, skills and abilities required:Customs brokerage knowledge with expertise in customs submissions Knowledge of Customs messaging protocolsWorking knowledge of truck, air, rail and ocean manifest requirementsKnowledge of FDA & CIFA hold and release proceduresDemonstrated knowledge of tariff structure and associated controls especially, agricultural quotas, ADD/CVD and FDA/CIFA claim/disclaim parametersExperience with SAP or other ERP system; familiarity with SAP's GTS module is a plusAbility to work in a fast-paced and deadline-driven office environmentCritical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasksAttention to detail, and demonstrated ability of thorough analysisKnowledge of Import/Export Operations in different countries is a plus Experience working with multinational companies is desirableInterpersonal communication skills, relationship management and collaboration skillsExcellent organizational and multitasking skills.Effective time management/prioritization skills.Strong oral and written communications skills.Due to global scope, flexibility in working hours is preferred.Experience with Microsoft Office, Access, Power BI Education: BS/BA in Logistics, International Trade, Economics, Business or equivalent experience required.
Licensed US.
Customs Broker is a plus but not mandatory.
Experience: 1 to 2 years directly working in CA and US Import brokerage.
Minimum 1 year.
Language(s): Bilingual (English/Spanish) is strongly recommended; knowledge of other languages is a plus.
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