Is responsible for customer satisfaction, achieving plant quality objectives (customer complaints, warranty cost, DPPM, scrap cost, etc.), maintaining and improving the plant's Business Operating Systems.Lead efforts to achieve plant quality targets for reduction in customer complaints, warranty cost, and DPPM (defective parts per million) level.Lead 8D or other systematic corrective action processes within facility to ensure rapid and permanent resolution of customer complaints.Lead efforts to implement COPQ (cost of poor quality) reporting and actions to minimize COPQ in accordance with Hubbell's policies.Drive continuous improvement activities using data analysis, systemic root cause analysis and effective corrective action plans.Develop Early Production Containment plans focusing on inputs/outputs for new transfers impacting a positive flawless launch.Teach/Guide/Drive/Use of core tools and best practices to manage/improve internal and/or external quality.Support all quality systems and functions, such as Machine Capabilities, control Plans, Measurement Systems Analysis Plans, SPC, Receiving Inspection, Tool Inspection, Subcontractor Development, PPAPs, Corrective Actions, PFMEA and customer contact activities.Help drive continuous improvement and activities related to minimizing the costs of non-conformance and improved customer satisfaction.Work cross functionally to problem solve and correct production and quality-related issues and implement corrective actions to eliminate Quality problems.What will help you thrive in this role?Demonstrated knowledge and aptitude of quality systems.Strong experience and knowledge with APQP, SPC, MSA, and GD&T required.Product Transfer or New Product introduction experience.Quality System vast experience – Quality Planning, Quality Control, Quality Assurance and Continuous Improvement.Required working knowledge and experience with computers, preferably with Microsoft WINDOWS applications. Leadership or supervisory experience preferred.Demonstrated leadership ability and ability to work with little direction, and function in a team-oriented environment required.Working knowledge of hand tools, diagrams, blueprints, schematics, gauges, and measuring instruments. Ability to visually identify defective parts with appropriate gauging.ASQ Certified Quality Engineer or ability to achieve certification within 2 years is desired.Basic problem-solving expert – Fishbone (Ishikawa), 5Why Analysis, 8D and A3's.Minimum of medium level experience on complex problem solving and analysis tools such as Shainin, DOE's, Taguchi Loss Function, DMAIC, etc.English level of minimum 80% (Written, Spoken, Reading).Metal Mechanic, Paint, Welding process experience is a plus.#J-18808-Ljbffr