Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
**Job Summary**
**Essential Duties**
- Serve as the product owner on an Agile development team with co-located and/or remote developer & QA resources.
- Define and prioritize the solution delivery roadmap and Product backlog to implement the product management vision and strategy, maintaining alignment between product and solution delivery teams.
- Managing requirements, and collaboratively planning, prioritizing, and tracking work.
- Evaluate input from multiple stakeholders, both internal and external, to develop detailed functional & non-functional requirements through Agile user stories and other requirements documentation.
- Translate business requirements into functional requirements, communicate any technical challenges to implementation, and collaborate with the delivery team to recommend acceptable solutions & delivery timelines for stakeholders.
- Determine the impact of changes to other systems for upcoming projects and releases.
- Maintain current knowledge of various payment methods & processing flows, card brand regulations, technology and competitive trends in the electronic payment industry.
- Identify & mitigate gaps with existing systems/processes such as, but not limited to, manual processes that should be automated, security risks and vulnerabilities.
- Determine & manage dependencies between the solution delivery team and other groups including operations and servicing to facilitate the deployment of completed solutions.
- Collaborate with the Agile team to regularly inspect and adapt the software development processes, evolving procedures and driving continuous improvement.
**Other Duties**
**_This list is not all-inclusive as additional duties may be assigned by the supervisor. _**
- Be able to work with third party contracting companies - serving as a company representative when needed to ensure company standards are maintained and delivery is optimized.
- Assist Development Management maintain compliance with various organizations to include PCI, SOX, etc. as needed
- Validate and coordinate release processes
- Utilize data analysis tools to assist in all duties
- Rally, SQL, SOAP, Advanced Spreadsheet user, Flow charts (Lucidchart / Visio)
**Required Qualifications**
- Bachelor's degree - preferably in Business, Finance, or Computer Science
- Proficient in SQL
- Clear understanding of Payment transaction flows & related business concepts
- Working experience in Agile Projects ( Scrum Methodology )
- Soft skills - Strong Communicator, Decisive, Conflict management, Problem solving, Presentation skills, Ability to prioritize, Ability to motivate a team
**Preferred Qualifications**
- A minimum of 5 years of experience as a business analyst in an IT environment on agile development team, preferably in the payments / merchant acquiring industry
- Strong organizational skills including the ability to utilize project management techniques to drive projects to completion and track issues and actions as necessary.
- Exceptional analytical, problem solving, organization, multi-tasking, technical, decision making, and relationship building skills.