**Join a team recognized for leadership, innovation and diversity**:
**Senior Collection Supervisor - North America**
This position will have responsibility for driving Customer to Cash cycle for Honeywell Building Automation - Project and Service customers. Developing strategies for Improvement in DSO (Days Sales Outstanding), expanding working capital turns, Receivable ageing reduction with particular focus in resolving past dues/ disputed / collection from delinquent customers are core deliverables.
Coordinate and manage day to day activities of Collection Analysts/Specialists. Act as the primary contact to Regional leadership. Initiate and facilitate changes to further improve Net AR results and increase collection enablement efficiency. Ensure deadlines are met, working towards/and achieving goals for Net Working Capital (WC)/Accounts Receivable (AR) and Dispute prevention goals. Responsible for Pre-sales credit check and payment term optimization. Key focus on AFDA (Allowance For Doubtful Accounts) de-risking P&L and recovery of Balance Sheet AFDA. Work with Operations / CX / Contracts team on customer disputes, escalation for non-paying customers. This position will manage External and Internal customer relationship and other day to day transactions.
**Experience & Qualifications**:
- Mandatory Bachelor's degree in Finance / Accounting (Professional qualification in Finance desirable)
- 10+ years' experience in collection and dispute resolution in a multinational environment or managing external customer relationships particularly North America experience.
- 10+ years' experience in finance or accounting functions - Preferable Receivables Management, Credit and Risk
- Management, Disputes management.
- Min 5 years of Team Management experience
- Knowledge of North America Lien Bond Management - Understanding requirements of each state regulations
- Demonstrated ability to influence without authority, Strong negotiation Skills.
- ERP knowledge (SAP is preferred), Tableau, High Radius knowledge is a plus.
- Experience of handling contractual disputes / Legal cases
- Demonstrated ability to Lead process changes.
- Background of handling contracts / legal disputes
- Excellent communication skills both internally across distances and externally with customers; ability to tailor the communications to the appropriate audience
**Skills & Competencies**:
- Leadership; Self Motivated; Works Independently
- Team / People Management
- Ability to communicate effectively over distances
- Proven record of meeting deadlines and manage relations with cross functional team
- Process-oriented, Decision maker
- Time management, organization, and prioritization skills
- Strong negotiating skills
- Effective oral and written communication skills
- Understanding of Project, Service & Products business complexity
**Additional Information**:
- ** JOB ID**:req447887
- ** Category**:Customer Experience
- ** Location**:Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,Mexico
- Exempt