Sr Cust Exp Specialist

**Innovate to solve the world's most important challenges**:
**Key Responsibilities**
- Processing Returns
- Report creation and customer portal management for assigned accounts
- Administrative Support
- Order Processing
- Coordinate activities with CAAs for specific accounts

**YOU MUST HAVE**
- High School Diploma, or equivalent
- At least 1 year of experience in customer service
- Strong Problem Solving, Analytical and Organizational skills.
- Proficient written and verbal English skills.
- Proficient Excel
- Goal-oriented, with the ability to handle multiple tasks.
- An ability to take initiative and work with limited direction
- Customer Service oriented

**WE VALUE**
- Knowledge of ERP systems (SAP, Microsiga, Oracle, Salesforce)
- Technical knowledge
- An attention to detail
- A bias for action
- An ability to work in a team
- A commitment to discovering ways to improve service

**Additional Information**:

- ** JOB ID**:HRD232878
- ** Category**:Customer Experience
- ** Location**:Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,Mexico
- Nonexempt