Sr. Customer Service Representative

**Descripción y Requisitos**:- College degree- At least 5 year experience in Customer Service position in manufacturing environment- Experience in Automotive manufacturing plant is required (metal mechanic preferred)- Fully bilingual- Strong computer skills and knowledge of Database software; Internet software, inventory software; manufacturing software,windows office, Dyamics 365, CMS, and MAPICS ERP system knowledge desired.- Excellent communication skills with customers and internal company resources- Working knowledge of ERP and JIT Technique- Production planning and capacity analysis- Decision analysis- Lean Manufacturing techniques- IATF 16949 and SPC understanding- Team player- Conflict resolution- Negotiation skills- Clients portals knowledge like Ford, GM, Chrysler.Puesto: Servicio al cliente- **Información Adicional**: Tipo de contrato: PermanenteSalario: NegociablePais:MEXICOEstado o Region: ChihuahuaCiudad: Ciudad Juarez