.Senior MSSQL Database AdminBehind every great on-line eCommerce site and technology service is an equally great database. These databases provide mission critical data processing services and it takes highly skilled DBA's to build and maintain these systems.To meet the challenges of our fast growing business products and services lines, we need to grow our DBA team. We're looking for exceptional DBA's who are interested in using the latest database technologies to deliver industry leading systems, with results that go directly to the bottom line.Thomson Reuters (TR) is the world's largest international multimedia company. With approximately 50,000 employees, TR has more than 300 offices in 93 countries.The technology organization within TR is a centralized unit providing shared software and services to TR business units across the globe.We are looking to add a Senior Database Engineer to our SQL Support database team. This global team interacts directly with key technical groups, collaborating to implement change and provide support for major databases systems that deliver data to the critical, revenue generating applications that drive the TR business.These systems rely upon MS SQL and Sybase database software running on versions of Windows operating systems.About the role :Provide primary support for critical, complex production MS SQL databases.Troubleshoot, investigate and drive resolution of incidents.Work closely with internal technical teams during incident resolution and root cause analysis.Coordinate interaction with vendors, creating service requests and escalating as needed to ensure timely resolution.Provide problem management and resolution for repeat issues.Make recommendations and contribute to the design and development of long-term solutions.Respond to inquiries from business partners related to performance, application errors, storage capacity, etc.Review and execute medium to low risk changes including DDL, database configuration changes, patching, and well defined, well documented upgrades.Participate in new system builds; create databases, schemas and deploy standard jobs and monitoring.Through review and solid handoffs, ensure system supportability prior to production utilization.Adhere to documented change and incident management policies.Use established Shared Services support processes and tools to document and track problem resolution.Develop technical documentation for use in future incident resolution.Provide support outside of normal office hours only on rare occasions (emergency and infrequent pre-planned occurrences).Ongoing Education and Training.Learn and stay current on the features and functionality of MS SQL databases, focusing on technology to improve performance, availability, reliability, stability and work efficiencies.Learn and stay current on standard database solutions designed by the Systems Engineering Database group