Why Work at LenovoWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.Lenovo.Com, and read about the latest news via our StoryHub.Description and RequirementsThis role supports the Lenovo Services Upsell team responsible for revenue growth through Parts Sales and Billable Services. Responsibilities include support for billing, credits and vendor management. This role will be measured on supporting an exceptional customer experience and timely resolution of activities.Position Responsibilities:Billing for Parts Sales and Billable Repair transactionsDispute resolution including processing credits and issuing RMAsSupport for credit line renewals and tax certificatesVendor management including maintaining account details and new vendor set upsBasic Qualifications:3+ years prior sales operations and partner engagement experience or equivalentUnderstanding of policies, procedures, and processes related to billing activitiesStrong customer focus and communicationDemonstrate effective verbal and written communication skillsPreferred Qualifications:Proficient in Microsoft Office applications with strong Excel skillsStrong analytical, interpretation and problem solving skillsExcellent organizational, multi-tasking, prioritization and problem resolution skillsWorks well independently, yet is cooperative in working with team assignments and activitiesAdditional Locations: Mexico - Distrito Federal - Mexico D.F.If you require an accommodation to complete this application, please contact ******.#J-18808-Ljbffr