Sr Manager Clin Ops Management

Manages staff, providing coaching, mentorship and work direction.
- Conducts regular performance appraisals and career discussions with staff.
Facilitates employee career development. Interviews, recruits and selects staff.
- Manages and conducts induction/orientation programs for all new employees,
ensuring their smooth assimilation into the company.
- Ensures all staff CVs, training records, position profiles and experience profiles are
complete and up-to-date. Ensures timeliness and accuracy of timesheets and
expense reports.
- Supports allocation activities per the local resourcing process. Supports activities of
project leads/functional leads to optimize the operational running of projects.

Escalates appropriately any issues which may impact project deliverables.
- Delivers training on Working Practice Documents (WPDs) and Standard Operating
operations. Identifies training gaps and ensures that training requirements are met.
May contribute to development of training programs, where appropriate.
- Assures adherence to good ethical and regulatory standards.
- Alerts management to quality issues, request QA audits as appropriate, and
facilitate client and internal quality assurance audits as required.
- Manages and reviews systems (e.g. Activate, CTMS, Preclarus, Clarity) to evaluate
employee and project metrics, KPIs and general project status.
- Evaluates work of staff, including conducting PAVs (either remote or on-site) to
thoroughly evaluate the employee monitoring skills and project conduction when
applicable.
- Participates in process improvement/development initiatives.
- Ensures understanding and facilitation of the risk-based monitoring approach.

- Provides input into bids and contribute to the procurement of new business where required.
- Assists senior management in budgeting activity of assigned group(s) and supports
annual and long-range forecasting.