Sr. Manager, Operations

**About the Role**- Operations Management (P&L Ownership, Strategic Development, Overall Operations)- Carrier Relationship (Consistent and professional communications; effective, prompt, and courteous communications regarding difficult situations, relaying service failures, developing relationships that foster and grow our business, etc.)- Meet or Exceed Uber Freight Targeted Financial Objectives- Ensure appropriate use of internal service providers where benefits exist for Uber Freight and the Carriers- Meet or exceed financial and service targets- Active development, distribution, and carrier-customer alignment of business metrics that highlight both financial and service value- Ensure team development and growth align with corporate development goals**Basic Qualifications**:- At least 2 years of experience leading people- At least 2 years of Brokerage Experience- Excellent English language skills - verbal and written- Availability to Travel (Laredo, Nashville and other US and Mexico locations) (Visa)- Microsoft Suite— knowledge of Microsoft Excel- Organized and effective in time management**Preferred Qualifications**:- 8-10 years experience in operations management- Bachelor's degree in Administration or International Relations- Experience in logistics and customer service- Sense of Urgency- Coordination & Collaboration- Communication Skills- Decisive, displays confidence in the ability to make sound decisions- Determination, willingness, and ability to conciliate with customer and carrier contacts- Effective analytical and problem-solving capabilities- Ability to envision and implement new concepts/strategies- Simultaneous management of multiple tasks**About Uber Freight**LI-AN1**Education**: Required- Bachelor or better in Logistics /Supply Chain Management or related field**Skills**: Required- Business Intelligence- Bilingual English/Spanish- Analytical Skills- Adaptability**Behaviors**: Required- Leader: Inspires teammates to follow them- Innovative: Consistently introduces new ideas and demonstrates original thinking