.Welcome to Warner Bros. Discovery… the stuff dreams are made of.Who We Are… When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next…From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.Your New Role…The Total Rewards Global Business Services (GBS) Senior Manager will hold a key leadership position within the P&C GBS organization. The primary goal for this leader is to build and operate the Total Rewards Services organization in Mexico City to deliver best in class operations to our stakeholders. This role has responsibility for day-to-day leadership of the Latin American (LATAM) payroll preparation, LATAM benefits and leaves administration, and global annual rewards cycle administration and is accountable for all aspects of performance including ownership of strategy for optimizing services and creating efficiencies in this space. The role requires a proven and dynamic leader with customer service focus, cost improvement focus, process improvement mindset, innovation mindset, analytical and problem-solving skills and communication skills who is ready to partner with teams at all levels across the organization.Your Role Accountabilities…Lead the day-to-day operations of all assigned process areas across the global annual rewards cycle and Latin America pre-payroll, benefits and leaves administration.Responsible for ensuring a high standard of delivery to meet SLA's/KPI's and providing an exceptional employee experience.Drive continuous improvements and service delivery excellence opportunities, foster a culture of innovation within the team.Manage and maintain effective internal and external relationships with 3rd party vendors/partners.Work in close partnership with the Center of Excellence Total Rewards regional LATAM teams and global compensation team in the US.Ensure processes achieve full compliance with policy and control environment including data privacy and SOX.Champion a positive employee experience by continuously enhancing P&C services by addressing feedback and concerns.People management/leadership of team including succession planning, coaching, developing talent and creating a strong employee culture.Qualifications & Experience…Experience: 5+ years in Human Resources, including 3+ years in Shared Services/Delivery. Proven expertise in leading Total Rewards/HR support functions and managing operations in a multinational environment
