.**Sr Planner****Purpose of Position**- Meet customer expectations of on time delivery as customer service champion. On a daily basis, assures customer orders are acknowledged utilizing available resources and materials management techniques- Maintain raw material flow from vendor/supplier establishing partnerships. Interfaces between production and customer care representatives- Sr. Planner is the voice of the customer in the plant- Provide mentoring to Planners & Jr Planners on technical areas and skills. Support department and organization growth by analyzing constraints and suggesting and leading projects to implement solutions, as well as meeting the department objectives & managing the most complex product line families of the operation**Responsibilities and tasks of the position**- Analyzes customer order requirement, production capacity and material availability to acknowledge shipping dates for assigned production lines- Execute and maintain Master Production Schedule as required- Execute and troubleshoot MRP messages and recommendation to ensure raw material components from internal and external suppliers are ordered on time, according to our sales expectations (forecast)- Ensure these components are received and forwarded to the manufacturing facility accurately and on a timmely manner- Create, support & promote techniques to maintain system integrity (e.G. planning factors like leadtime schedule type, Safety Stock, planner code and/or buyer code)- Communicates issues/concerns related to schedule changes caused by design problems, capacity limitation or material shortages, to appropriate levels within the organization- Promote, support and follow up on department & company goals (e.G. Promise of Delivery and Customer Sensitivity)- Communicate and follow up issues/concerns related to schedule changes caused by design problems, capacity limitation, material shortage or short lead time from customers, to the appropriate level of the organization (e.G. Supervisors, CSR, PLM)- Interact with corporate Customer Care Representatives (CCR's) at on-going basis- Interact and follow up with PLM on product behavior- Work actively with PLM to contribute to the efficiency of the forecasting of products- Monitors inventory levels and implement strategies to maintain it at optimum levels in order to optimize inventory turns, efficiencies and ensuring supply- Coordinates production strategies with manufacturing and PLM to develop stock quantities to satisfy rushed customer orders- Established and maintains communication with internal/external suppliers to improve lead times, and other issues concerning to raw materials- Evaluate and implement PPCs and TPC'S and support other activities related to the planning function, (e.G. update lead time and re-promise databases, etc.)- Support developing & mentoring of Planners & Jr Planners