Sr. Program Manager, Books Subscription, BR BooksDo you want to be part of a team that is building customer facing experiences for Amazon's reading subscription programs, Kindle Unlimited and Prime Reading?
The Reading Subscriptions team is looking for a data-oriented and highly motivated Sr. Program Manager to play a critical role in our business.
In this role, you will have the opportunity to craft the strategy to grow the relevance for subscriptions in digital reading, and put those strategies into motion. You will work with stakeholders in Books as well as other internal businesses to influence the key inputs that drive the growth of our programs.
To deliver the results, you will be directly responsible for designing and implementing marketing campaigns, promotions and generation of customer insights. You will influence selection strategy and work alongside product managers in defining product roadmaps. A successful candidate in this role should be entrepreneurial, tech savvy, a passionate advocate of the customer, possess strong business and marketing acumen to translate insights about customer behavior into strategies, be comfortable dealing with ambiguity, and have experience in influencing stakeholders across the board.
Key job responsibilitiesSupport and/or own processes and mechanisms around Subscriptions Program and act as the main point of contact for support and troubleshooting related queries for Brazil.Support and/or own local experimentation initiatives.Own merchandising initiatives and work with international teams to ensure a high customer experience bar.Compile, analyze, and present performance metrics and enlighten potential opportunities for program growth.Creating and executing a long and short-term marketing/traffic plans that speaks to seasonal marketing strategies as well as long-term objectives, by partnering with internal marketing teams.About the teamAt Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflects the plurality of the businesses we play and the customers we serve. In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences. Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of 'Strive to Be Earth's Best Employer'. Understanding our responsibility and our need for change, we are conscientious that 'Success and Scale Bring Broad Responsibility'.
Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition. Besides that, they act as ambassadors of this agenda, and they will support you from Day 1. Remember, at Amazon 'It's always Day 1'. Our groups are organized in the following fronts: BEN - Black Employee Network, Women@Amazon, Glamazon (LGBTQIAPN+) and People With Disabilities.
Minimum RequirementsExperience program or project management.Experience using data and metrics to determine and drive improvements.Experience owning program strategy, end to end delivery, and communicating results to senior leadership.Experience driving process improvements.Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.
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