.JOB SUMMARYThe Senior Program Manager will facilitate and lead strategic initiatives for large multi-faceted projects which may be customer/division specific or company-wide. Provides management and guidance to multi-functional project teams and/or other Project or Program Managers. Manages and enhances customer relationships. Provides full accountability for project budgets, schedules, project management, and performance requirements for enterprise level projects.ESSENTIAL DUTIES AND RESPONSIBILITIES· Ensures all project requirements and/or objectives are correctly gathered, understood and properly translated for execution.· Builds team(s) to address the project goals and objectives for multiple and/or enterprise-level projects.· Collaborates with customer (internal or external) from requirements gathering through product acceptance stages.· Aligns the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.· Reviews project schedules with functional project managers and project coordinators assigned to projects.· Provides guidance and motivation to project teams to successfully achieve project goal and corporate initiatives· Communicates project objectives in terms of overall strategic business objectives.· Serves as interface with customers, vendors, stakeholders and project sponsor(s)· Devises creative solutions to critical customer and user needs.· Manages development of project plans with focus on achievement of project goals and corporate initiatives, including project-specific Key Performance Indicators (KPI's) or metrics.· Monitors projects' Key Performance Indicators (KPI) and manages the work within scope, quality, time and cost constraints.· Obtains and summarizes current project information and milestone status versus project performance baseline.· Drives project/program tasks to completion in accordance with the project schedule.· Coordinates the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks.· Manages resource capacity and time tracking allocated to enterprise-level project.· Performs Financial Management and analysis of costs for enterprise-level projects and programs including Capital Expenditures Requests (CER's) travel, training, resources allocation and other project related costs.· Forecasts project budget and labor needs for current and future site needs.· Remains accountable for overall project success - including cost, schedule, quality, and scope management.· Balances the cost, schedule and time-frames against the enterprise level project requirements.· Reports project status, issues and implemented solutions as well as evaluations and assessments of the results.· Provides leaders with updates, including greatest opportunities for improvement