Sr.
Project Manager -Customer Satisfaction and Quality We are seeking a dynamic and experienced Customer Satisfaction and Sr.
Quality Transformation Manager to join our team.
The ideal candidate will be responsible for safeguard the quality excellence during change management and drive the continuous improvement project.
The change management projects are those industrial transfer projects, new offer launching projects and significant production line transformation projects.
Key Responsibilities: • Act as subject matter expert (SME) to support the industrial transfer project team with the best knowledge of quality requirements along the full cycle of the projects.
• Perform the audit as per the global quality guideline, and provide the go/no go decision.
Follow up the action plan and validate the proof before the green light is awarded.
• Ensure all critical issues and safety risks are mitigated at the gate of the mass production to ensure 0 safety and regulatory risk.
• Act as continuous improvement leader in the assigned critical quality project to improve the quality performance.
Qualifications Key Requirements: • Bachelor's degree or above.
• Strong quality mindset and authority.
Ability to work under pressure.
• 5+ of experience in GSC functions as CS&Q, Project Management, Supply Chain / Logistics Management experience etc.
• Quality professional skills of PPAP, APQP, six sigma black belt and XFMEAs etc continuous improvement tool.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
• 50% travel time.
Passionate at working on floors.
If you are passionate about driving quality transformation and customer satisfaction initiatives and possess a strong track record of delivering impactful results, we encourage you to apply for this exciting opportunity.
Join us in shaping the future of customer satisfaction and quality transformation within our organization!
Schedule: Full-time Req: 00959S