Sr Salesforce Commerce Cloud Engineer (+3 years of experience in SFFC) page is loaded Sr Salesforce Commerce Cloud Engineer (+3 years of experience in SFFC) Apply locations Miguel Hidalgo, Mexico time type Full time posted on Posted Yesterday job requisition id JR26166 Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.
Essential Job functions (Tasks, duties and responsibilities most important to get the job done) Carter's eCommerce DevOps Engineer is an individual contributor role. The ideal candidate is someone with a team player mindset, solid background in software engineering and operation best practices for enterprise eCommerce websites powered by Salesforce Commerce Cloud (SFCC), experience on monitoring eCommerce website ecosystem health, identifying and troubleshooting production issues, deploying code enhancements or bug fixes, and supporting new products implementation.
Primary responsibilities include: eCommerce Website DevOps – 80% Provide technical support by being responsible for bug fixing, code changes, optimization, and configuration changes to the Carter's Salesforce Commerce Cloud (SFCC) environments. Provide operation support by leading internal and/or external technical discussions along with Carter's and third-party vendors stakeholders and working with them to triage production issues (including cross-application) to identify workarounds and/or fixes. Responsible to execute daily O&M routines that ensures site reliability, security and performance. Integrate commerce cloud with 3rd party/back-end systems leveraging OCAPI/SCAPI while ensuring scalability, performance and coding guidelines. Escalate unresolved incidents/issues as required, maintaining ownership through resolution. Planning projects and being involved in project management decisions. Maintain records, communicate issues, blockers, and risks using ServiceNow and Jira. Administration responsibilities over SFCC environments and others tools. Implement proofs of concept to prove any new technologies or integration scenarios and identify customizations needed to SFCC platform for meeting business requirements. On-call rotation support. Others – 20% Seek out new areas which need to be updated in order to prevent vulnerabilities from putting the organization at risk. Create documentation of existing or new processes. Partner with development leadership on where support is needed. Support PCI audits and peak load testing activities. knowledge, skill and ability requirements (minimum competencies required for job performance)3-5 years of experience in Salesforce Commerce Cloud (SFCC) platform. 3-5 years of experience in enterprise eCommerce Website development and operations. Bachelors or Master degree in Computer Science/Information Systems or Engineering. Ability to articulate complex solutions to Senior Managers and above. Demonstrated strong analytical and creative problem-solving skills. Detail-oriented and produces high quality work under demanding circumstances. Flexible to new situations and challenges. Go-Getter willing to go the extra mile with a strong work ethic; self-directed and resourceful. Excellent organizational and time management skills, including the ability to work on multiple projects at the same time. Advanced Level of English About Us We've become an industry leader by providing quality – from the clothing we sell to the careers we offer our team. Shared values have paved the way to our success. We nurture inclusive work environments for everyone. We invest in our teams with training and development programs to help them build their skills. We succeed together; everyone is welcome to grow in many ways. We've kept our close-knit warmth since our founding. You'll have the opportunity to work with colleagues who often become fast, lifelong friends while making new connections and sharing memorable experiences.
Caring, teamwork, flexibility, and growth are what make us different. What's not to love?
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