Discover ING Bank
ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, "do your thing". Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there's a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.
To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers' lives and businesses.
ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.
Join us!
Mission
The primary mission is to provide support to multiple stakeholders in designing and documenting, steer implementing and execution, and monitoring bank-wide Operational Resilience and Business Continuity processes governed by Global Frameworks/Control standards or local procedures, acting as a key liaison for all involved stakeholders.
Our team collaborates with various internal stakeholders in a multicultural environment, offering a comprehensive view of the organization and opportunities to enhance operational resilience.
Why This Role is Interesting and Challenging: the diversity of domains you will cover makes this role both interesting and challenging. You have the opportunity to shape these activities in a way that best fits our team and organization. Despite using the same tools, the Operational Resilience Process Standard has unique aspects and different stakeholders, requiring a tailored approach which includes staying coordinated with other teams.
Your day to day:
Our journey towards operational resilience and business continuity began a few years ago, and many foundational elements are now in place. In this role, you will play a crucial part in advancing our operational resilience. You will work closely with a diverse range of stakeholders. Your role is pivotal to our success as part of the team.
- Documentation Management: Maintain up-to-date documentation for the Operational Resilience and Business Continuity Process Standard, ensuring alignment with internal and external regulations, including the Digital Operational Resilience Act;
- IT Continuity Documentation: Ensure thorough documentation and management of IT continuity plans, aligning with operational resilience goals;
- Physical Security Documentation: Develop and maintain documentation for physical security measures, integrating them into the overall operational resilience framework;
- Continue focus on efficiencies and propose/implement improvements.
- Risk Management: Collaborate with other non-financial risk management areas (IT risk, data risk, third-party risk) to ensure a comprehensive approach to operational resilience.
What you bring to the team:
- Communication skills: enabling you to build trust with team members, internal customers, and external suppliers;
- Ability to convey the reasons, details, and timelines clearly and effectively;
- Language Skills: proficiency in English language, both written and spoken (mandatory) for clear in concise documentation and communication;
- Adaptability to a rapidly changing environment, effectively managing competing priorities with a keen eye for detail; hands-on approach;
- Proactive initiative in picking up tasks and taking action;
- Organizational skills that ensure structure and a comprehensive view of the overall picture;
- Strong understanding of risk and organizational dynamics, as well as key business drivers;
- Personal fulfilment from problem-solving, delivering solutions, and seeking opportunities to enhance business processes;
- Minimum of a bachelor's degree.
- At least 2 years of experience related to Business Continuity, Physical Security and/ or banking.
What we offer:
- Meaningful work in a fun and collaborative setting;
- Open-concept offices designed for both teamwork and relaxation;
- Corporate events and social gatherings;
- Flexible working arrangements, including hybrid schedules and shorter workweek options;
- Monthly budget on the Benefit platform;
- Additional annual leave based on your length of service;
- Growth opportunities through upskilling programs and various learning and development platforms, such as ING Learning Centre, Udemy, and Bookster, alongside other training and development resourc