**Location**:JUÁREZ, NUEVO LEÓN
**Opportunity**
**BASIC FUNCTION**
Under the direction of the Information Technology Supervisor, is responsible for the correct operation of the ERP (Enterprise Resource Planning), MES (Manufacturing Execution System), and Smart Factory supporting the local and global teams. Provide training and act as a consultant to the users involved with the operation of the System for its correct operation. Follow-up the maintenance of the hardware used in the Company, like printers, scanners, telecommunications, network, and IT devices. Support, all the activities in the IT department in the 1st and 2nd levels.
SPECIFIC RESPONSABILITIES
Administrate the ERP, MES, & Smart Factory, and set up user profiles, plate profiles, printers, and locations.
Implement and maintain computer systems and/or programs and associated hardware, as required. Coordinate tests and observe the initial use of the system to ensure it performs as planned.
Repair, maintain and administrate all hardware equipment, especially the related to ERP, MES, & Smart Factory (printers, scanners, cords, and wedges).
Maintain all Zebra thermal transfer bar code printers in good condition, and ensure the quality of printing (bar code).
Contact the Service Desk or Global team about new associates and problems with ERP, MES, & Smart Factory.
Carry out the preventive maintenance of the production equipment (PC, terminals, scanners, printers, and handhelds).
Ensure the correct operation of the scanners and send scanners back for repair as necessary.
Provide guidance and direction on how to analyze problems and develop solutions related to the ERP, MES, & Smart Factory. Training new users, and supporting current users with new reports.
Test new versions of ERP, MES, & Smart Factory, verify the operation and quality of the new version to determine if is accepted or rejected.
Advises and/or responds to emergencies on 24-hour basis as needed.
May act as a mentor to junior system analysts.
Comply with the Health and Safety Roles and Responsibilities established for this position (See Responsibilities chart by position).
Manage and coordinate local and global IT projects assigned.
Additional activities could be assigned depending on company needs.
**Skills/Requirements**
**EDUCATION AND EXPERIENCE REQUIREMENTS**
EDUCATION:
Preference Bachelor's degree in computer systems.
EXPERIENCE:
Preference minimum 4 years experience in systems and programming. Experience in manufacturing production systems is a plus.
FORMATION:
SKILLS:
Traits
Critical: Abstract Reasoning Ability, Thoroughness, Cautiousness, Self-Structure, Urgency, Aggressiveness, Assertiveness, Energy, External Structure, and Idea Orientation.
Supporting: Ego-drive.
Behaviors
Critical: Is persistent; recognizes problems, issues, and opportunities; gathers and analyzes data; creates new concepts and approaches to solve problems; learns from mistakes; independently sets goals, objectives, and priorities; manages multiple tasks and activities; follows established policies and procedures; works quickly.
Supporting: Persuasively sells ideas to gain support and buy-in.
**Why Work at Kohler Co.?**
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
On November 6, Kohler Co. announced the strategic decision to establish Kohler Energy as a separate, independent business with Platinum Equity as the majority investment partner. Kohler will continue to stay invested in the Energy business following the closing and remains committed to supporting the acceleration of long-term growth strategies for both organizations. Talent and operational transition plans are underway, and Kohler Co. and Platinum Equity expect the agreement to close in the first half of 2024.Thank you for your interest in joining our growing team as we embark on the next phase of growth!
**About Us**
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.
